Prepare Your Yard

It’s important that your yard is fully ready before planting day to avoid delays or complications.

• All stumps must be removed from planting areas before our crew arrives. Our planting teams do not have stump removal equipment on site.
• If you have a stump that needs removal, please contact your Three Timbers Nursery Professional ahead of time to discuss removal options.
• If plant locations were marked with flags, ensure all flags are visible and in place.
• Remove any excess dirt or debris that may interfere with planting. (We do not haul away or remove loose dirt.)

Make Space for Our Crews

• Measure all gates, doorways, and access points to ensure plants and crew members can safely pass through.
• Consider obstacles such as: A/C Units, Pools, Stairwells, Overhangs, Tight side yards.
  
• For potted installations, customers are responsible for supplying soil.Soil can be purchased directly from the nursery.

Any Changes?

• Reschedules or changes must be made at least 48 hours in advance of your scheduled delivery or installation date.

Delivery Reminders

• You’ll receive a reminder text the day before your scheduled planting.
• You’ll receive another text when the crew is on the way.

Parking & Unloading Access

To keep things efficient and safe:

• Please move vehicles from: Driveways, Parking Spaces, The Street Directly in front of the Property.
• Our team requires a clear path from the unloading area to planting locations.

Note: Three Timbers is not responsible for moving or locating underground utilities, irrigation lines, or drainage systems.

Yard Access

• Unlock all gates and doors needed for access.
• If you live in a gated community, provide gate codes ahead of time.
• Secure all pets inside the home for everyone’s safety.